FAQ

You can use the Direct Supplier ( Push )Direct Supplier (Push) API

No. API access is available only after a product is activated

from the Store. Support and certification also require an active product.

To begin integration, you must:

Full onboarding steps are available in the Go Live ProcessGetting Live Process

Account verification typically takes less than 24 working hours once the verification form is submitted.

Your Product ID can be found in: Settings → Top-right section of your Bakuun account

This ID is required when contacting support.

Go to: Sandbox → Configuration

Answer all required questions and click Enroll Configuration. The system will automatically validate your configuration and unlock all Sandbox modules.

The Sandbox is a staging environment used to:

No. Sandbox and Production have completely separate credentials and endpoints.

Certification requires:

Once all tests pass, certification is automatic and Production access is enabled.

Mapping is primarily self-service with system validations. Support is available if needed once your product is active.

Yes. Use: Sandbox → Interact

This allows you to trigger ARI updates and validate payload structure and responses.

The API response will include validation errors. Your integration must pass all ARI validations to complete certification.

Yes. Sandbox allows full booking lifecycle testing, including:

Yes. Bakuun APIs use:

Yes. API keys can be regenerated from the dashboard if required.