---
title: Go Live Process
slug: go-live-process
createdAt: 2026-01-11T23:53:09.737Z
---

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## Step 1   

### Register and Validate  

1. **Register your account**
    Create your Bakuun account here:
    **Register your account in Bakuun **[here](https://accounts.bakuun.com/register/non-accomodation)
2. **Validate your email address**
    Confirm your email address and log in to your account here:
    **Validate your email address and login **[here](https://accounts.bakuun.com/login) 
3. **Submit account verification form**
    Complete the account verification form. This information helps us better  understand your business and recommend the most suitable products and configurations. 
4. **Account verification review**
    Our team will review your submission.
    ⏱️ *Verification typically takes less than 24 working hours.* 
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## Step 2

### Product Activation

1. **Submit product interest request**
    From your Bakuun account, go to:
    [Store](https://accounts.bakuun.com/store)**    **Choose the option that best suits your business needs, then activate it.
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## Step 3    

### Integrate and Certify 

1. **Complete Sandbox configuration**
    Navigate to:
    **Sandbox → Configuration**
    Answer all required questions and click **Enroll Configuration**.
    The system will automatically validate your setup and unlock all remaining Sandbox menus. 
2. **Retrieve Sandbox API keys**
    Go to:
    **Sandbox → API Keys**
    Retrieve your **Read** and **Post** API keys.
    These credentials will be used as the username and password in the **staging environment** for: 
   - Posting bookings 
   - Reading mappings 
   - Reading bookings 
3. **Configure webhooks**
    Navigate to:
    **Sandbox → Webhook**
    Generate and configure your: 
   - Mapping endpoints 
   - ARI endpoints ( only for push integration )
   - Booking endpoints 
4. **Property mapping**
    Go to:
    **Sandbox → Connect**
    Complete the mapping process for the test property assigned to your account. 
5. **Test API interactions**
    Navigate to:
    **Sandbox → Interact**
    Use the Interact functionality to: 
   - Trigger ARI updates 
   - Validate and test API payloads 
6. **Certification**
    Go to:
    **Sandbox → Certification**
    Complete all required test cases.
    Once all tests pass, your account will be **automatically certified**, and the **Production environment** will appear in the left-hand menu. 
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## Step 4  

### Go Live 

**Production configuration**
 Navigate to:

**Production → Configuration**
This section will be automatically populated based on your certification results. 

**Retrieve Production API keys**
 Go to:
 **Production → API Keys**
 Retrieve your **Read** and **Post** API keys for use in the **production environment**. 

**Connect properties  -> **this step is not needed for Direct Supplier Integration 
 Navigate to:
 **Production → Connect**
 Select the property you want to connect.
 Once submitted, the request will be automatically accepted and the property will be ready for mapping. 

**Complete production mapping**
 Go to:
 **Production → Mapping**
 Complete the mapping process for the connected property.
:::



## Support & Assistance

If you need assistance at any stage, you can reach us through the following channels:

- **Email:** [support@bakuun.com](mailto\:support@bakuun.com)
- **Slack:** Join our Slack community hub [here](https://join.slack.com/t/bakuuncommunity/shared_invite/zt-3jjps64no-lNWfWZhYiDB~wI9NXyjqig)  
- **Chat:** [Whatsapp](https://wa.me/6589516173) ,  [LINE](https://line.me/R/ti/p/%40900esswi) , [Facebook Messanger](https://m.me/618169861534697) 

⚠️ **Important Notes**

- Support is available **only for registered clients with an active product**. 
- When contacting support, please provide your **Product ID**, which can be found in the **Settings page (top-right section)** of your account. 
- **Technical Support Hours:**
   Monday to Friday, **9:00 AM – 9:00 PM (GMT +8)**